Most people who know me know I still sometimes work with MSHS and had a small part in them getting a managed voice phone system. One of the nice feature is an auto attendant which was going to be installed until the CEO decided that she did not want one. This is of course her prerogative and her reasoning is that there should be a human voice answer. I do understand this but I also see the advantages to having the auto attendant. I wonder what other people think.